Viewing Itemized Invoice

Agency Owners or those designated as such in their Staff Profile will be able to access Itemized Invoices. If you do not have access and need access, please see your Agency Owner. 

1. Select the settings wheel in the upper right corner of CP.

 

 

2. Select Agency Usage.

***You will need to be an agency owner in order to access Agency Usage.

 

 

3. There are date filters at the top that will allow you to view previous invoices. By default, it is set to display the most recent. The right side of the screen displays the usage for that month and the invoice total.

Usage is the allowed amount on the remits received during the month display. In the example below, this would include all remits sent to CP between February 1st and 29th. This could differ from the date you were paid by the payer.

 

 

4. Select the magnifying glass to view the details of the invoice.

 

 

5. The "Allowed" column is pulled from the remits that were received. This is what your invoice is based on. This is an example of a paid claim.

 

 

6. This is an example of a denied claim. Providers are not charged for denied claims.

 

 

7. Scroll to the bottom to see a summary of charges.