Understanding Lease Agreement and Invoicing

Introduction: 

Welcome to Checkpoint EHR. This guide will help you understand how the invoicing process works for leasing our software, ensuring a seamless experience for your practice. 

Verify Bank Account

• What is it? This is a one-time micro withdrawal from your bank account for $1 to confirm bank account and routing numbers. 
• How is it billed? The micro withdrawal will take place after you sign your contract and submit your ACH form. 

Leasing Fee

• What is it? The lease fee covers access to the Checkpoint EHR software, training, customer support, billing, storage of client data, and more. 
• How is it invoiced? Lease fees will be deducted monthly from the bank account provided during contract signing. This fee is charged monthly for the prior month's usage. Example, on July 1st you will receive an invoice for your use of the Checkpoint EHR software from June 1st to June 30th. 
• Frequency: Invoices are generated on a monthly basis between 1st and 5th of each month and are due on the 15th of each month. 
• Unsuccessful Payment: Payments due dates will vary. If payment collection is unsuccessful, additional processing and/or late fees will be added to your account. 

Additional Service Fees

• What are they? These fees may apply for optional services such as e-prescribe, record retention, some training sessions, customizations, integrations with other software, or additional data storage. 
• How are they invoiced? Any additional service fees will be itemized on the monthly invoice in the period they were incurred. 

Payment Methods

• Accepted Methods: All customers are required to set up automatic payments to ensure timely payment and avoid late fees. 
• How to Pay: Payments will be automatically deducted from your bank account on or around the 15th of each month. 

Renewals and Price Adjustments

• Renewal Notices: Lease agreements are automatically renewed monthly after your first year. 
• Price Adjustments: Any adjustment to the monthly leasing fee will be communicated at least 30 days in advance of the renewal date. 

Termination and Early Termination Fees

• Termination Policy: The lease agreement can be terminated by providing a 30-day written notice. Early termination fees will apply. 
• Download Data: Upon termination, we provide you with instructions on downloading your data. Additional fees may apply for data migration or conversion services.

Contract Information for Invoicing Questions

If you have any questions or concerns about your invoice or need assistance with your invoice, please contact our accounting team: 

• Email: [e-mail]
• Phone: [phone] extension 3
• Hours: Monday to Friday, 9:00 AM - 5:00 PM ET. 

Thank you for choosing our EHR software! We are committed to providing you with a straightforward and efficient invoicing process.